For Us, the safety is in the first place and with good policy every pilot and every part of equipment be:
And on the end, We will keep the rule to cancel the flight if we see that the weather is not for safety flight, and in that case, if the passenger is not available to fly another day. We will back 70% of pre-pay, and 30% we keep an administration fee.
As paragliding is an extreme sport and at the same time it is the safest air sport. Like on all other extreme sports all passengers must read and sing the AGREEMENT ABOUT TANDEM FLIGHT.
Official talk is only cross our website https://www.paraglidingserbia.com or via a platform, https://www.adrenaline-hunter.com.
Voice call policy says: If we don`t answer on the phone (probably we are in the air or prepare to flight:) We will return call on the missed number when being available, again. Typical it is up to the end of the workday :)
SMS/Viber/WhatsApp/E-mail or social media portal message police say: It will be answered up to the end of the next workday (Monday to Friday)
In the first section, We are saying that is paragliding extreme sport. And at the same time, it is the safest air sport.
Second We are saying that all passengers before flight must carefully read and sign the AGREEMENT FOR ORGANIZE TANDEM FLIGHT.
And only with ours ours package, you will get additional things as gift:
In the price, it is included: all paragliding tandem and safety equipment and all re-transport what is needed to back on the takeoff position. Also, some gifts.
The price is not included: transport to the take-off position and back to your start position.
The time of the flight in the free air is 10-15 minutes depending on the weather condition. And in the case of the shorter flight, We will make two flights per passenger or we will make a small discount.